- A cookie is a short text file that the website you visit sends to your browser. It enables our site to record information about your visit, such as your preferred language. This means that your next visit to our site may be easier. Cookies are used for a wide range of purposes and are very important, as without them browsing the web would be a far more complicated process. We use them, for instance, to track the number of visitors to a page, to make it easier for visitors to purchase tickets and to protect your data. Cookies contain information about web settings. Cookies enable websites to provide the services visitors expect, such as navigation around the site. Our website would not work properly without these files.
- Google Analytics is an analytical tool from Google, which helps us to understand how you as visitors use our site. This tool may use a set of cookies to collect information and to create an overview of how the site is used, without Google obtaining any personal identification details about you – individual visitors. In addition to creating statistical overviews of website usage, the Google Analytics service together with advertising cookies may be used to display the most relevant advertisements in Google services (e.g. Google Search) and on the website. Our website logs traffic and sales statistics. Our web presentation uses extensions, or social plugins (e.g. the Facebook "Like" button, list of Twitter tweets, etc.).
- We take the protection of your personal data very seriously. Please read about the protection of your personal data, the principles and the rights you have in connection with GDPR in the article Information on the processing of personal data. Your data may only be accessed by a limited number of people necessary for the purpose of sales. These are our employees who process your orders. We assure you that our employees are obliged to keep personal data and security measures confidential. This duty of confidentiality continues to apply after the termination of your contractual relations with us. We perform all our operations ourselves, without the need for third parties. If you are a customer of ours, you then entrust certain personal data to us (your name, email address) when purchasing tickets. We take full responsibility for securing and protecting such data and assure you that we protect your privacy using the very latest technologies.
- You have rights in connection with the protection of your personal data. You primarily have the right to information, which is met by this information page. You have the right of access – if you ask us, we will inform you of what personal data of yours we process and why, within 30 days. You have the right to supplement and change your data. You also have the right to restrict processing, which you may exercise if you suspect that we process your data inaccurately, or you may file an objection against the processing of your data. You have the right to deletion. Another of your rights is the right to be forgotten. In such a case we will delete all your personal data from our system. We require 30 days to comply with your right to deletion. However, we are bound by a legal duty – we must keep records of all tax documents we issue for the length of time stipulated by law. We will send you emails with articles, products and requests for reviews if you have been a customer of ours, on the basis of our legitimate interest. You may unsubscribe from these emails by clicking the unsubscribe link in each email we send.
These principles apply from 21 May 2018.